Cookie Policy

What are cookies?

Cookies are small text files stored on your device that facilitate the operation of our website and services. They are created by the server when you access our site and may be read by your browser on subsequent visits. Some cookies are essential for providing services; others help us analyze usage, remember preferences, or deliver targeted content. This policy describes the cookies we use and how you can control them.

Why we use cookies

We use cookies to maintain user sessions, ensure secure login and payments, tailor your experience, improve site performance, and show promotions and content that align with user interests. Cookies also support anti fraud measures and other security controls.

Types of cookies we use

  • Strictly necessary cookies These cookies enable core site functionality, such as logging in, managing your session, and completing purchases. They are indispensable for the operation of the site and cannot be disabled via our controls. If you block them, you may be unable to use essential features.
  • Performance cookies These cookies collect information about how visitors use the site, which pages are most popular, and error messages. The data is anonymous and used solely to improve performance. They may be disabled without affecting critical features, but some analytics will be lost.
  • Functionality cookies These cookies remember your preferences and settings, such as language and region, so your future visits are personalized. They may be disabled, in which case you may need to reselect preferences each visit.
  • Targeting and advertising cookies These cookies track interests to tailor content and promotions. They are set with your consent and can be disabled; disabling them may reduce relevance of advertising.
  • Third party cookies Our site may employ cookies from trusted partners for analytics, marketing, and security. Their use is governed by the partners own policies, and you can adjust consent where available.

Managing cookies and opt-out

You control cookies through the cookie banner that appears on first visit and through your browser settings. To adjust preferences:

  1. Use the cookie banner to accept or reject non essential cookies.
  2. Modify browser settings to block or delete cookies for this site or for all sites.
  3. Common steps by browser include:
  • Chrome: Settings, Privacy and security, Cookies and other site data
  • Firefox: Settings, Privacy & Security, Cookies and Site Data
  • Safari: Preferences, Privacy, Manage Website Data
  • Edge: Settings, Cookies and site data

Disabling non essential cookies may limit features such as staying logged in or maintaining language preferences. Consent applies to the device and browser where you set it. You can also clear cookies at any time to revoke consent for non essential cookies.

Data retention and security

Cookies are retained in accordance with their category and the expiration settings described below. Strictly necessary cookies are session based or may persist up to 12 months for security reasons. Performance cookies are retained for up to 24 months from your last interaction. Functionality cookies are retained up to 12 months. Targeting and advertising cookies are retained up to 12 months. Third party cookies retention is determined by the respective partner. We implement appropriate technical and organizational measures to protect data collected via cookies and to limit access to authorized personnel.

Your rights and choices

You may withdraw consent for non essential cookies at any time by using the cookie banner or by clearing cookies in your browser. You may request access to, correction of, or deletion of data associated with cookies by contacting our support team at [email protected]. You may also disable cookies in your browser at any time; note that disabling cookies may affect certain features and login capabilities.

Updates to this policy

We may update this cookie policy to reflect changes in law or our practices. The effective date of the latest update will be shown at the top of this policy. Material changes will be communicated on our site and, where applicable, within your account.

Contact us

For questions about this policy or to exercise rights under applicable data protection laws, contact [email protected].