General Terms & Conditions

Introduction

These general terms and conditions govern your use of the Ffbet online gambling platform and associated services (the Website). By accessing or using the Website, you accept and agree to these terms, including any updates. If you do not agree, you must not use the Website.

Definitions

In these terms, the following definitions apply: "Company" means Ffbet and its affiliates that operate the Website; "User" or "you" means the person who uses the Website; "Products" means the gambling offerings provided on the Website, including casino, live casino, sports betting, e-sports and virtuals; "Account" means your unique user profile on the Website.

Parties and Scope

The Company licenses and operates the Website. The User enters into these terms with the Company and agrees to comply with all applicable laws and regulations in connection with the use of the Website.

Eligibility and Age

You must be legally capable and at least 18 years old (or the minimum age under the governing law of your residence) and reside in a jurisdiction where online gambling is lawful. The Company reserves the right to determine eligibility and to refuse registration or restrict access to any User who fails to meet these requirements or who exhibits suspicious or unlawful activity.

Account Creation

To register, you must provide accurate information and complete identity verification as requested by the Company. You may have only one active Account. You must not allow third parties to use your Account. You are responsible for all activity conducted under your Account and for maintaining the confidentiality of your login credentials.

Access to Account

You are responsible for safeguarding login details and for all transactions carried out from your Account. If you become aware of unauthorized use, you must notify the Company promptly. The Company may suspend or terminate access to an Account if there is credible suspicion of misuse or breach of these terms.

Identity Verification and KYC

The Company may require verification of identity, age, address and payment methods at any time. You agree to provide documents (e.g., government-issued ID, proof of address) and to cooperate with the verification process. The Company may delay, limit, or refuse withdrawals pending satisfactory verification. Non-response within a reasonable period may result in account restrictions or closure.

Deposits and Payments

The Website offers multiple payment methods, including card payments and electronic wallets. The minimum deposit is €5 (or the equivalent in another currency). All payments must be made from an account under your name. The Company may charge fees for certain methods or chargebacks, and you may incur currency conversion fees imposed by banks or payment processors.

Withdrawal of Funds

The minimum withdrawal amount is €20 (or the equivalent). Withdrawals are processed using the payment method chosen, subject to verification. Processing times vary by method and can take up to five business days, excluding processing delays. If winnings exceed €50,000, payment may be made in monthly installments up to the total amount. The Company reserves the right to withhold or suspend withdrawals pending compliance checks or fraud investigations.

Prohibited Conduct

• Use of multiple accounts or sharing accounts with others.
• Collusion or fraud, including manipulation of game outcomes or bonus abuse.
• The use of prohibited devices or software to influence results.
• Participation from restricted jurisdictions or underage players.

Violations may result in account suspension, loss of funds, or closure, at the Company's sole discretion, with or without notice.

Bonuses and Promotions

Promotions and bonuses are subject to separate terms and conditions. A single bonus may be claimed per person, household, IP address, payment method or device, unless stated otherwise. Bonus funds are typically non-withdrawable until converted by wagering requirements. When a bonus is used, real money is staked first. If a balance remains, wagers may be recovered from the bonus balance after real funds are exhausted. Bonuses expire if unused after the specified period. The Company may modify bonus terms at any time and will endeavor to communicate material changes where required by law.

Loyalty and VIP Terms

Participation in the loyalty program is governed by its own terms. Rewards, tiers, and redemption rules may change and are subject to availability. The Company may suspend or terminate loyalty benefits in cases of fraud, abuse, or breach of these terms.

Responsible Gaming

The Company promotes responsible gaming. Users may set spending limits, loss limits, wagering limits, time limits or self-exclusion in accordance with the available tools. If you believe your gambling may be harmful, seek professional help and consider restricting access to the Website.

Privacy and Data Protection

We collect personal data to provide services and operate the Website in compliance with applicable data protection laws. Our privacy policy explains data collection, processing, sharing, cookies and your rights. We implement industry-standard security measures to protect data and rely on trusted payment processors. You may review and adjust privacy settings and opt out of marketing communications where available.

Intellectual Property

The Website and all content, logos and software are the property of the Company or its licensors and are protected by applicable intellectual property laws. You acquire no rights other than those expressly granted by these terms. You may view and print content for personal use only and must not reproduce, distribute or exploit materials without written consent.

Third-Party Providers and Payment Systems

The Website utilizes third-party providers for payment processing and gaming services. Your use of these services is governed by their terms. The Company is not responsible for third-party actions beyond its control, including service outages or data handling by providers, but will endeavor to cooperate with users to resolve issues when reasonably possible.

Security and Fraud Prevention

The Company employs security technologies (including encryption) and fraud mitigation systems. Any suspected fraudulent activity may result in account suspension, forfeiture of funds, and notification to authorities where required by law. You agree to cooperate with investigations and provide requested documentation as needed.

Modifications to Terms and Website

The Company may amend these terms or alter the Website’s features at any time. Material changes will be communicated in a timely manner. Continued use after changes constitutes acceptance unless stated otherwise by law.

Taxes

You are responsible for reporting and paying any taxes on winnings or income arising from use of the Website in accordance with applicable law.

Limitation of Liability and Disclaimers

To the maximum extent permitted by law, the Company excludes liability for indirect, incidental, special or consequential damages arising from use of the Website. The Company does not guarantee uninterrupted access or error-free operation, and it shall not be liable for losses caused by technical issues beyond its control, including but not limited to Internet outages or third-party service failures.

Indemnification

You agree to indemnify, defend and hold harmless the Company and its officers, employees and affiliates from any claims, damages, losses or costs arising from your breach of these terms, violation of law, or misuse of the Website.

Governing Law and Dispute Resolution

These terms are governed by the laws of the jurisdiction in which the Company is registered. Any disputes will be resolved exclusively by the courts of that jurisdiction, subject to any mandatory consumer protection provisions that cannot be disclaimed by the Company.

Complaints and Notices

For any complaints or notices, you may contact the Company in writing at the designated address and via the support channels provided on the Website. The Company will respond within a reasonable period, not exceeding 30 days, unless a longer period is mandated by law.

Suspension, Restriction or Termination of an Account

The Company may suspend or terminate your Account for reasons including, but not limited to, violation of these terms, fraudulent activity, payment issues, or regulatory concerns. Upon termination, all rights granted to you under these terms cease, and you must cease using the Website and withdraw any remaining funds in accordance with the withdrawal procedures.

Inactive Accounts

Accounts that are inactive for a defined period may be closed and unredeemed funds forfeited after sending notice. The Company will retain funds subject to applicable laws and regulatory requirements.

Crypto Payments

Where available, the Website may support cryptocurrency payments. Transactions using crypto assets are subject to the same verification, anti-fraud, and compliance controls as fiat payments. The Company may convert or settle crypto payments in the platform’s base currency for accounting and regulatory purposes.

Miscellaneous

These terms, together with any applicable product-specific terms, constitute the entire agreement between you and the Company regarding the Website. If any provision is found invalid, the remaining provisions shall continue in full force and effect.